Rachel’s clients were considering a beautifully updated condo in SF’s Mission District. The seller disclosure mentioned "minor water intrusion" in the building, which seemed common and relatively managed.
But the HOA packet was an old, poorly-organized document with nearly 100 pages of confusing meeting minutes. Rachel began manually scanning, but finding where the "water intrusion" was discussed across different years of minutes would have taken the better part of a day.
Rachel uploaded the HOA financials and minutes to Property Portal 24. Within 15 minutes, the AI flagged **3 additional references** to water damage that weren't in the main disclosure. Specifically, it found that a major flooding complaint on page 91 had led to a denied insurance claim and a remediation recommendation that would cost each unit owner an estimated **$22,000**.
Property Portal 24 found exactly where the 'minor water intrusion' became a major liability. I could point my clients to the exact page where the denied claim was discussed.
Rachel Lee
Buyer's Agent · San Francisco, CA
Rachel didn't just have a vague worry; she had a page number and a dollar amount. Her clients were able to renegotiate their offer before closing, ultimately avoiding a **$22,000** surprise assessment.
Rachel was able to stand by her advice with the absolute certainty that she had seen every page of the document—including the ones where the damage had been 'buried.'